Kontora legal
Legal and policies
The documents that govern Kontora. They are drafts under legal review and are not yet in force.
Ces documents sont aussi offerts en français : documents juridiques en français.
- Terms of Use
The rules for using Kontora and buying from sellers on it: orders, prices, taxes, cancellation, liability.
- Privacy Policy
What personal information Kontora collects, why, where it is stored, how long we keep it and your rights.
- Seller Agreement
The rules for selling on Kontora: eligibility, listings, condition, shipping, the Guarantee, fees, payouts and taxes.
- Shipping, Returns and the Kontora Guarantee
How sellers ship within Canada, when tracking is used, how the Kontora Guarantee works, returns and disputes.
- Prohibited Items and Intellectual Property
What cannot be sold on Kontora, the rules on counterfeits, proxies, reprints and grading, and how rights holders report listings.
- Fees and Payouts
Kontora's seller fees (5% selling fee, payment processing 4% + $0.70 per order), what they cover, and how seller payouts work through Stripe.
Contact
[LEGAL ENTITY NAME]
Email: support@kontoramarket.com
Privacy questions: privacy@kontoramarket.com (our person in charge of the protection of personal information)